Shipping Policy
At Brillora, every piece is prepared with intention and care. From final inspection to secure packaging, we ensure your jewellery arrives in perfect condition.
Processing Time
Each order is carefully reviewed and prepared before dispatch.
Standard processing time is 2–5 business days, depending on product availability and customization requirements.
For bespoke or made-to-order pieces, additional time may be required. Estimated timelines will be communicated during purchase.
Delivery Timelines
Once dispatched, delivery timelines are as follows:
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India: 2–5 business days
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International: 5–10 business days
Delivery times may vary slightly based on location and external logistics conditions.
Shipping Charges
We offer complimentary shipping on all domestic orders.
International shipping charges, if applicable, will be calculated at checkout.
Order Tracking
As soon as your order is shipped, you will receive a confirmation email with tracking details.
You can monitor your shipment in real time until it reaches you.
Secure Delivery
All orders are shipped via trusted logistics partners and are fully insured in transit.
For security purposes, a signature may be required upon delivery.
Taxes & Duties
For international orders, customs duties and import taxes (if applicable) are the responsibility of the customer.
These charges vary by country and are not included in the product price.
Delivery Support
If you experience any delays or issues with your delivery, our team is here to assist you.
Contact us at:
support@brillora.com
We are committed to ensuring that your Brillora experience is seamless from the moment you place your order to the moment it arrives.
